Frequently asked questions.
Welcome to our FAQs!
Welcome to Venue, the captivating design game that lets your creativity soar! We're delighted to have you join us on this exciting journey of transforming spaces and crafting stunning designs. As you embark on your adventure, we understand that you may have some questions. To ensure you have the smoothest experience possible, we've put together a list of frequently asked questions (FAQs) to guide you. Let's dive in and discover more about Coins, Gems, XP, and other intriguing aspects of the game!
What are Coins and how do I earn them?
Coins are the main currency of the game and are used for buying the beautiful assets used for decorating events. Coins are earned by leveling up, submitting events and collecting rewards after people have voted on your design.
What are Gems and how do I earn them?
Gems can be used to buy items in the game for styling events. Gems are more scarce than Coins and can be earned by completing Chapters and occasionally by leveling up.
What is XP and how do I earn it?
XP stands for “Experience Points”. You gain XP by voting on other people’s designs and for designing your own events. When you receive enough XP you level up, each time you level up you get rewards like Coins and Gems.
What is Voting?
Each time you submit an event, it will be available for all players to vote on. The amount of voted your design gets determines the reward you get for your design. If your design gets enough votes you might even get the awesome 5 star reward.
What is the Showroom?
The Showroom is a beautiful scene from where you do your design work. Unlock more exciting and gorgeous backdrops as you level up and complete events.
How do I change the language?
Currently, the game supports English, French, German, and Portuguese. We plan to add more languages as we expand into new regions.
Open app
Open settings menu (tap gear shaped icon in top right corner)
Tap the language button
Select the language you want to switch
Restart the game
How do I contact support?
If you’ve encountered an issue with the game, you can contact us from the settings menu in the app:
Open app
Open settings menu (tap gear shaped icon in top right corner)
Tap the contact support button
You will now see an email that you can fill in
You can also contact us directly using this email: support@superbloomgames.com
We hope you enjoy the game.
Thank you for playing!
-Team at Superbloom